Effective date: August 16, 2026
FieldBinder AI — Terms of Service
FieldBinder AI LLC, an Ohio limited liability company
Effective date: August 16, 2026 Last updated: August 16, 2026
These Terms of Service ("Terms") are a binding agreement between you ("you," "your," or "Customer") and FieldBinder AI LLC ("FieldBinder AI LLC," "we," "us," or "our") governing your access to and use of the FieldBinder AI mobile application, web portal, and related services (collectively, the "Service"). You accept these Terms by checking the "I agree" box presented at account creation and again at the time of any paid purchase. By checking that box (or, where no box is presented, by accessing or using the Service), you agree to these Terms and to our Privacy Policy, which is incorporated by reference. We keep a record of the version of the Terms you accepted and the date of acceptance. If you do not agree, do not use the Service.
If you are using the Service on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms, and "you" refers to that organization.
You must be at least 18 years old and capable of forming a binding contract to use the Service. The Service is intended for business and professional use and is not directed to children. By using the Service, you represent that you meet these requirements.
FieldBinder AI is a field-documentation and reporting tool for project and field professionals. It allows you to create project folders and capture field information — including photos, short videos, text notes, voice notes, files, measurements, to-do items, punch-list items, decisions, safety observations, change requests, and RFIs — and to use artificial-intelligence features to generate draft reports such as daily reports, punch lists, RFI lists, and executive summaries, which may be exported as branded PDF documents.
We may modify, add, or discontinue features of the Service at any time. We are not a construction-management platform, an engineering or design service, or a licensed professional advisor of any kind.
To use most features you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us promptly at contact@fieldbinder.ai of any unauthorized use. We are not liable for losses arising from unauthorized use of your account.
The Service is offered in tiers. As of the effective date, the tiers and their prices are:
We may change our prices or the features included in a plan. If we do, we will give you advance notice by email or in-app notice — at least thirty (30) days in the case of any price increase — any price increase will take effect only after your then-current billing period, and where required your consent will be obtained through the App Store. Your continued use or renewal after a change takes effect constitutes acceptance of the change.
Paid subscriptions are sold and processed through the Apple App Store using your Apple ID. Billing, payment, and subscription management are handled by Apple in accordance with Apple’s terms, and are subject to the App Store’s rules. Your purchase is also governed by Apple’s applicable terms and conditions, including Apple’s standard Licensed Application End User License Agreement to the extent applicable.
Paid subscriptions automatically renew at the end of each billing period unless auto-renewal is turned off at least 24 hours before the end of the current period, through your Apple ID account settings. Your Apple ID will be charged for renewal within 24 hours before the end of the current period at the then-current price. You can manage or cancel your subscription in your Apple ID settings. The material subscription terms — including the plan title, price, billing frequency, and how to cancel — are also disclosed to you clearly and conspicuously at the point of purchase, and your purchase constitutes your affirmative consent to those terms.
Except where required by law, all fees are non-refundable. Because purchases are processed by Apple, refund requests are handled by Apple under the App Store’s refund policies; we generally do not have the ability to issue refunds directly.
Prices are exclusive of taxes unless stated otherwise. You are responsible for any applicable taxes, other than taxes on our net income. Where Apple acts as the merchant of record for App Store purchases, Apple collects and remits applicable taxes on your purchase.
These Terms are between you and FieldBinder AI LLC only — not with Apple Inc. ("Apple"). Apple is not responsible for the Service or its content, and has no obligation to furnish any maintenance or support services with respect to the app. To the maximum extent permitted by law, Apple has no warranty obligation whatsoever with respect to the app; in the event of any failure of the app to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price for the app (if any) to you, and Apple has no other warranty obligation with respect to the app. Apple is not responsible for addressing any claims by you or any third party relating to the app or your possession or use of it, including product-liability claims, claims that the app fails to conform to applicable legal or regulatory requirements, claims under consumer-protection or similar laws, and claims of intellectual-property infringement. You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties. You must comply with applicable third-party terms of agreement when using the app. Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right (and will be deemed to have accepted the right) to enforce these Terms against you.
Certain features use artificial intelligence to generate draft content from the information you capture. AI-generated output is provided as an editable draft only. It may be inaccurate, incomplete, or unsuitable for a particular purpose, and it is not professional, engineering, legal, safety, or compliance advice.
You are solely responsible for reviewing, verifying, correcting, and approving all AI-generated content before you rely on it, share it, or deliver it to any third party.
Without limiting the foregoing, the Service and its AI-generated output must not be used as the sole basis for any safety, structural, engineering, code-compliance, regulatory, legal, or other professional decision. AI-generated output is a starting draft to be reviewed and independently verified by a qualified person before use. You will retain any notice that identifies AI-assisted content — including the FieldBinder AI notice included on exported reports — on any report or document you export or deliver to a third party.
FieldBinder AI LLC does not warrant the accuracy or fitness of any AI-generated output and is not responsible for decisions made or actions taken based on it. As between you and us, you are responsible for the final content of any report or document you produce using the Service.
"Customer Content" means the projects, media, notes, transcripts, reports, and other data you submit to or generate through the Service. As between you and us, you retain all rights you have in your Customer Content. You grant FieldBinder AI LLC a limited, worldwide, non-exclusive license — including the right to sublicense to the third-party service providers described in Section 9 solely for the purposes below — to host, store, process, transmit, and display your Customer Content, and to create derivative works of it (such as transcripts, summaries, and reports) at your direction or in connection with features you use, solely as necessary to operate, provide, secure, and maintain the Service for you, including transmitting it to the third-party processors described in Section 9 and in our Privacy Policy.
We do not sell your Customer Content. We do not use your Customer Content to train, fine-tune, or improve any artificial-intelligence model — whether ours or a third party’s — and we do not use it for any purpose other than providing the Service to you, except that we may use aggregated or de-identified data that does not identify you or any individual. We will not materially expand this use without notice and, where required, your consent. You represent that you have all rights necessary to submit your Customer Content and to grant this license.
The Service allows you to record information about other people — for example, client contact names, emails, phone numbers, and project site locations. You are solely responsible for ensuring you have a lawful basis and any necessary rights, permissions, or consents to collect, upload, and process that information through the Service, and for complying with all laws applicable to that information. You will indemnify us for claims arising from your submission of third-party personal information without adequate rights or consent.
The Service relies on third-party providers to function, including cloud hosting and database services, artificial-intelligence processing providers, payment processing, and distribution platforms. Your use of the Service may be subject to those providers’ terms, and we are not responsible for their acts or omissions. A current description of the categories of providers that process your data is available in our Privacy Policy.
You agree not to: (a) use the Service in violation of any law or third-party right; (b) upload unlawful, infringing, or malicious content; (c) attempt to gain unauthorized access to the Service or its systems; (d) reverse engineer, decompile, or disassemble the Service except to the extent permitted by law; (e) use the Service to build a competing product; (f) resell or provide the Service to third parties except as expressly permitted; (g) interfere with or disrupt the Service; or (h) access or use the Service through automated means (including scripts, bots, or scrapers), send excessive or abusive request volumes, exceed or circumvent plan limits or metering, or otherwise use the Service in a manner that imposes unreasonable load on our infrastructure or on the third-party processing we purchase to serve you.
The Service, including its software, design, branding, and all related intellectual property (excluding Customer Content), is owned by FieldBinder AI LLC or its licensors and is protected by law. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service in accordance with these Terms. All rights not expressly granted are reserved. "FieldBinder AI" and associated logos are trademarks of FieldBinder AI LLC and may not be used without permission.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY OUTPUT (INCLUDING AI-GENERATED OUTPUT) WILL BE ACCURATE OR RELIABLE.
Some jurisdictions do not allow the exclusion of implied warranties or limitations on applicable statutory rights, so some or all of the above exclusions may not apply to you. In that case, any implied warranties are limited to the shortest duration and minimum scope permitted by applicable law.
To the maximum extent permitted by law, FieldBinder AI LLC and its members, officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to the Service, even if advised of the possibility of such damages.
To the maximum extent permitted by law, our total aggregate liability arising out of or related to the Service and these Terms will not exceed the greater of (a) the amount you paid us for the Service in the twelve (12) months before the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, willful misconduct, or death or personal injury caused by our negligence. This paragraph does not, by itself, expand the categories of liability that applicable law treats as non-excludable. The limitations in this Section 13 do not limit your indemnification obligations under Section 14.
You will defend, indemnify, and hold harmless FieldBinder AI LLC and its members, officers, and employees from and against any third-party claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your Customer Content; (b) your submission of third-party personal information; (c) your use of the Service; or (d) your violation of these Terms or any law or third-party right.
We will provide you prompt written notice of any claim subject to indemnification (provided that any delay in notice relieves you of your obligations only to the extent you are materially prejudiced by the delay). You will assume control of the defense with counsel reasonably acceptable to us; we will reasonably cooperate at your expense and may participate in the defense with our own counsel at our own expense. If you fail to promptly assume the defense, we may defend the claim at your expense, and you will reimburse our reasonable costs and attorneys’ fees. You may not settle any claim in a manner that imposes obligations or admissions on us without our prior written consent.
You may stop using the Service at any time and may cancel a paid subscription as described in Section 5. We may suspend or terminate your access to the Service at any time if you violate these Terms or if we reasonably believe your use poses a risk to the Service or others. Upon termination, your right to use the Service ceases.
Following termination or account deletion, you may request an export of your Customer Content during a 30-day window, after which we will delete or de-identify it in accordance with the retention period described in our Privacy Policy. The export window and the deletion timeline are complementary: export availability ends 30 days after termination or account deletion, and deletion or de-identification completes no later than 90 days after account deletion as described in the Privacy Policy. We will confirm receipt of an account-deletion request by email.
Sections that by their nature should survive termination will survive, including Sections 5 (as to fees accrued before termination), 6, 7, 8, 9, 10, 11, 12, 13, 14, 16, and 18, and any other provision that by its nature is intended to survive.
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND FIELDBINDER AI LLC TO RESOLVE MOST DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION AND CONTAINS A WAIVER OF CLASS ACTIONS AND JURY TRIALS. YOU MAY OPT OUT OF ARBITRATION AS DESCRIBED IN SECTION 16.7.
These Terms, and any dispute arising out of or relating to them or to the Service, are governed by the laws of the State of Ohio, without regard to conflict-of-laws rules — except that the Federal Arbitration Act (FAA) governs the interpretation and enforcement of the arbitration provisions in this Section 16.
Before starting an arbitration or a small-claims proceeding, you agree to first try to resolve the dispute informally. Send a written notice of dispute to contact@fieldbinder.ai describing the dispute and the relief you seek; we will send a corresponding notice to the email associated with your account. The parties will attempt in good faith to resolve the dispute for sixty (60) days after such notice. If it is not resolved within that period, either party may begin arbitration. Any applicable limitations period is tolled during this informal-resolution period.
Except for the matters described in Section 16.7 (opt-out) and Section 16.8 (carve-outs), you and FieldBinder AI LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, or the Service — whether based in contract, tort, statute, or any other legal theory — will be resolved by binding individual arbitration and not in a court, except that either party may bring a qualifying individual claim in small-claims court as described below.
The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect (the "AAA Rules"), as modified by these Terms. The AAA Rules and filing instructions are available at www.adr.org. A single neutral arbitrator will decide the dispute. The arbitrator has exclusive authority to resolve any dispute about the interpretation, applicability, enforceability, or formation of this arbitration agreement, except that any dispute about the enforceability of the class-action and representative waiver in Section 16.5 will be decided by a court. The arbitrator may award the same individual relief a court could, but only in favor of the individual party seeking relief and only to the extent necessary to provide relief on that party’s individual claim. Payment of filing, administration, and arbitrator fees is governed by the AAA Rules, and FieldBinder AI LLC will pay or reimburse those fees to the extent required by the AAA Rules or applicable law. Unless the parties agree otherwise, any in-person hearing will take place in the county of your residence, or will be conducted by videoconference or telephone as provided by the AAA Rules. Judgment on the arbitrator’s award may be entered in any court of competent jurisdiction.
YOU AND FIELDBINDER AI LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of a class or representative proceeding, except as expressly provided in Section 16.6. You and FieldBinder AI LLC also waive any right to a trial by jury.
If twenty-five (25) or more similar arbitration demands are asserted against FieldBinder AI LLC by or with the assistance of the same or coordinated counsel, the demands will be administered in batches of no more than fifty (50) demands each (or as the AAA and the parties otherwise agree). For each batch, a single arbitrator will first preside over a set of no more than ten (10) "bellwether" demands; the parties will then use the bellwether results and any global mediation to attempt to resolve the remaining demands in the batch before those demands are individually arbitrated. A court of competent jurisdiction has authority to enforce this Section 16.6, including by enjoining the filing or prosecution of demands out of sequence. Any applicable limitations period is tolled for demands awaiting their turn in a batch. This Section is intended to promote the efficient and fair resolution of coordinated demands and does not create class or representative arbitration.
You may opt out of this arbitration agreement (Sections 16.2 through 16.6) by sending written notice to contact@fieldbinder.ai within thirty (30) days after you first accept these Terms. The notice must include your name, the email associated with your account, and a clear statement that you want to opt out of arbitration. The 30-day period runs from your first acceptance of Terms containing this arbitration agreement; re-accepting the same arbitration agreement at a later purchase does not restart or shorten it. If we materially amend this Section 16, you will have a new 30-day period from the effective date of that amendment to opt out of the amended arbitration agreement. Opting out will not affect any other part of these Terms and will not affect any separate arbitration agreement you may have with us. If you opt out, disputes will be resolved in the courts identified in Section 16.9.
Either party may bring an individual claim in a small-claims court of competent jurisdiction instead of arbitration, so long as the claim remains in that court and proceeds on an individual (non-class) basis. In addition, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual-property or proprietary rights, or unauthorized access to or misuse of the Service, without first engaging in the informal-resolution process or arbitration.
For any dispute not subject to arbitration — including matters arising under Sections 16.7 and 16.8 (other than small-claims matters) — the state courts located in Medina County, Ohio and the United States District Court for the Northern District of Ohio will have exclusive jurisdiction, and you and FieldBinder AI LLC consent to their personal jurisdiction and venue.
If any part of this Section 16 is found unenforceable, that part will be severed and the remainder will remain in effect — except that if the class-action and representative waiver in Section 16.5 is found unenforceable as to a particular claim or request for relief, then that claim or request for relief (and only that claim or request for relief) will be severed and brought in the courts identified in Section 16.9, while all other claims proceed in arbitration. If Section 16.6 is found unenforceable, it will be severed and the coordinated demands will proceed under the AAA Rules.
This Section 16 survives termination of these Terms and of your relationship with FieldBinder AI LLC.
We may update these Terms from time to time. If we make material changes, we will provide at least thirty (30) days’ advance notice before the changes take effect, such as by email or in-app notice. If you do not agree to a material change, you may stop using the Service and cancel any subscription before the change takes effect. For material changes to Section 13 (Limitation of Liability), Section 14 (Indemnification), Section 16 (Governing Law and Dispute Resolution), or pricing, we will ask you to affirmatively accept the updated Terms (for example, by re-checking an “I agree” box) before or upon your next use; for other changes, your continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.
These Terms, together with the Privacy Policy, are the entire agreement between you and FieldBinder AI LLC regarding the Service. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Nothing in these Terms creates a partnership, agency, or employment relationship. Any feedback or suggestions you provide about the Service are non-confidential, and you grant us a perpetual, royalty-free license to use them without restriction. You consent to receive notices, agreements, and other communications from us electronically (including by email or in-app notice), and you agree that electronic delivery satisfies any legal requirement that such communications be in writing.
Questions about these Terms may be sent to FieldBinder AI LLC at contact@fieldbinder.ai or by phone at (216) 220-6943. You may also reach us by mail at: FieldBinder AI LLC, 4029 Pearl Rd #1034, Medina, Ohio 44256.
We respect intellectual-property rights and respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act (DMCA). We have registered a designated agent with the U.S. Copyright Office to receive notifications of claimed infringement, as required to maintain the safe harbor under 17 U.S.C. § 512. If you believe content on the Service infringes your copyright, send a written notice containing the elements required by 17 U.S.C. § 512(c)(3) to our designated agent:
Copyright Agent
FieldBinder AI LLC
4029 Pearl Rd. #1034
Medina, OH 44256
Phone: (216) 220-6943
Email: contact@fieldbinder.ai
We may remove or disable access to allegedly infringing content, will provide a counter-notification process to the affected user consistent with 17 U.S.C. § 512(g), and will terminate the accounts of repeat infringers in appropriate circumstances.